Delivery to the carrier constitutes delivery to the customer. Visible damage should be reported to the carrier when the package is received. Please notify Tens Pads Australia of any problems immediately. Claims reported more than 15 days after receipt may be denied.
Return Policy.
Please contact Customer Service for a Return Materials Authorization (RMA) number before returning any merchandise for any reason. Tens Pads Australia is not responsible for any merchandise returned without an RMA number. Returned merchandise will be inspected and may be subject to a restocking fee. Absolutely no returns on web products, unless the item was
received in a damaged condition and an RMA number is requested within 4 days of receipt of the shipment. On all other returns, an RMA must be requested within 15 days of the invoice date. Adult Signature Required on Deliveries. Due to liability reasons, Tens Pads Australia can only accept orders from adults. When an adult is making a purchase for a minor,
it is the adult`s responsibility to determine that adequate education and supervision will be provided. Proof of age may be required.
Delivery Times.
Tens Pads Australia business hours are Monday through Friday, 8:00am - 4:30pm Australian Eastern Standard Time. Orders are typically processed within 24 hours, in-stock items usually ship by the next business day. No charges are applied until a shipment has been made. International deliveries are shipped via International Cargo Express or Australia Post.
Phone : (07) 3268 1088
Fax : +61 7 3268 1089
Tens Pads
3 - 789 Kingsford Smith Drive
EAGLE FARM QLD 4009
We are an Australian owned family business, offering TENS and EMS therapy equipment from our
Australia-wide dealer and reseller network, thoughout Australia and direct from our head office in Brisbane.
Tens Pads Australia strives to be a leading member of the community by donating to national charities,sponsoring
of sport and giving of pensioner discount.
* Transcutaneous Electrical Nerve Stimulator (TENS)
* Neuromuscular Electrical Stimulator (EMS)
* Adhesive Electrodes for TENS and Neuromuscular Stimulation
* Accessories for TENS and EMS Stimulators
